• The invoice raised by the Company represents charges solely for the Right to Use the Software during the applicable Financial/Assessment Year.
• No claim for continuous support, updates or services shall arise merely by virtue of purchasing or renewing the Software.
• The Company shall not be liable for any misunderstanding, assumption or claim by the client regarding service commitments, renewal dates or period of use.

License activation begins only after full payment verification, which may take 24–48 working hours. License keys are confidential and non-transferable.

Proper Product selection before purchase is the user’s sole responsibility. No replacement, exchange or refund is permitted after activation.

Users must provide accurate name, firm details, GST number, email and mobile number for registration. The GST number entered must strictly belong to the registered user or firm. Providing or using the GST number of other person, entity or firm is strictly prohibited. The software invoice will be generated based on the GST number and details provided at the time of purchase and no changes will be allowed afterward.

The Company reserves the right to suspend or reject any license or service if fraudulent or unethical activity is suspected.

All payments shall be made only to Electrocom Software Pvt. Ltd. or its authorized partners through approved modes.

The Software is a professional tool designed to assist in Income Tax, Audit, TDS and CMA related work.

Users of EASYOFFICE, EASYGST and EASYACC must independently verify and cross-check all outputs generated by the Software, including but not limited to calculations, reports, returns, computations, GST reconciliations, accounting statements, invoices, and statutory forms, with the relevant official Government utilities, publications, Acts, Rules, Notifications and Circulars prior to filing or submission. The Software is provided as an aid to assist professional work — it does not replace the user’s professional judgment, statutory obligations or responsibility to ensure compliance.

The Software is provided on an “as is” basis. Users are advised to thoroughly check and evaluate all features and functionalities of the Software before making a new purchase or renewal. By installing or using this Software package or program, you acknowledge and agree to be bound by these Terms and Conditions. If you do not accept or agree with these Terms, you must not install or use the Software.

The Company assumes no liability for any errors, penalties or losses resulting from reliance on the Software output without professional verification.

Users must follow the official Surrender Procedure before system formatting, operating system reinstallation or hardware replacement.

Failure to follow the Surrender Procedure may result in permanent license loss.

Reinstallation of software due to system formatting, hardware changes or any other reasons is not the Company’s responsibility and will be chargeable.

Frequent reinstallations due to system modifications or hardware changes will incur additional charges.

The Company is not liable for any data loss, system malfunctions or software issues arising from system changes, formatting or reinstallation.

The Company endeavors to keep all its Software — including EASYOFFICE, EASYGST and EASYACC - updated and aligned with the latest Taxation, Accounting, Income Tax, TDS, Audit, CMA and GST rules, utilities, schema changes and statutory formats as released by the respective Government authorities

However, users acknowledge that certain Government updates may be subject to interpretation, transitional implementation or system changes beyond the Company’s control. In such cases, the release of corresponding updates may require additional time after the official release and successful internal testing of related utilities or schemas.

Software updates are dependent on the official releases and notifications issued by authorities such as CBDT, TRACES, GSTIN and other relevant departments. Delays may occur due to reasons beyond the Company’s control. Updates will be published on the Company’s official website only after proper testing and verification to ensure accuracy and stability.

Users are requested to remain patient and avoid repeated or excessive follow-ups during update release periods. The Company shall not be liable for any delay, error or discrepancy arising during or after the implementation of such updates.

Updates may be delayed or temporarily suspended if Government departments modify schemas, utilities, APIs, portal structures or file formats or if additional compatibility testing becomes necessary. During such periods:

• Certain online facilities or integrations within the software (such as portal connectivity, e-filing, data import or any other features) may not function properly.
• The Company is not bound to provide immediate fixes or updates for such changes.
• Users shall not be entitled to any refund, compensation or claim for business loss or inconvenience arising from the temporary non-functionality of software features.
• Any portal-related modifications will be implemented as and when technically feasible.

Users cannot claim any business loss, professional inconvenience, data loss, mental harassment or any direct or indirect damages resulting from the delay, unavailability or modification of software updates by the Company. All updates are provided on a best-effort basis, subject to the timelines of Government authorities and technical feasibility.

Users are solely responsible for maintaining regular and proper data backups of all files, reports and working data folder at all times.

The Company shall not be liable for any data corruption, loss or system malfunction arising from the use, installation, update or uninstallation of the Software.

If the hard disk, operating system or system configuration is changed, formatted or replaced without following the official Software Surrender Procedure, reactivation charges shall apply.

Users must ensure that their anti-virus or security software does not interfere with or delete software program files. It is the user’s responsibility to maintain trusted exclusions for the Software in their anti-virus & firewall settings.

Data restoration is separately chargeable.

All official communication between the Company and the User shall take place only through the User’s registered mobile number and registered email ID as provided at the time of software registration or renewal.

The Company will send important updates, renewal notices, activation details and support-related information only to the registered contact details. Users are responsible for keeping their registered information accurate and up to date.

Queries, requests or complaints received from unregistered mobile numbers, email IDs or third-party sources shall not be acknowledged or acted upon.

The Company shall not be liable for any communication loss, delay or non-receipt of messages due to incorrect, outdated or inaccessible contact details provided by the User.

Any change in the User’s registered communication details must be informed to the Company in writing or through authorized channels to ensure uninterrupted communication.

• Data loss, corruption, business interruption or loss of profits.
• Errors, discrepancies, technical issues or portal-related issues.
• Delays or downtime during filing seasons or maintenance.